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On-line order has not been activated yet, please send your request for quotation by email.

Quotation: Please contact us to confirm catalogue number, product name and quantity to be purchased for us to send you current quotation (valid for 30 days).

Order Confirmation: Please send your purchase order by e-mail or fax. For order based on advance payment by wire transfer, proforma invoice including our bank details will be sent to you. Shipment will be arranged upon receiving payment (by T/T or credit card) or confirming payment terms.

Payment: We accept payment by L/C, bank wire transfer and credit card (Visa, Mastercard and American Express are accepted) . Open payment terms (such as "net 30 days") may be available to those customers in Canada and USA, please send your credit application including recent financial report by e-mail or fax for us to set up your account.

Shipping & Handling: Shipment of the stock items will be arranged immediately after receiving payment or credit approval. Unless otherwise noted, your order will be shipped by courier based on C&F by air to main airport in your country. For order of small quantity (less than 100 g of total weight), cost for shipping and handling charge (at room temperature) will be minimum USD50 to Canada & USA, minimum USD80 to West Europe, USD100 or more to other countries. Additional charges will be added for those shipments with ice packs or larger quantity.

Changes, modifications or cancellations will not be accepted after an order has been placed.

Any claim(s) must be sent in writing to supplier within 30 days from shipment date; Only COST of the purchased product(s) will be covered for valid claim(s).